About
b. 1986, HK.
Hi! I’m Riya & I am a UX Designer in NYC!
As a self-driven designer, my focus is to dive deep into the intricate minds of users and continuously evolve their digital experiences to produce a positive, lasting impact.
My journey into UX started in HR. Untraditional, right? My life in HR made me realize that my passion was to implement strategic goals while simultaneously helping my end users have a lasting impression from their experience. I did it internally with my employees - why not take it to another level?
I had a rewarding start into the UX world at IPG Health, where my users were healthcare professionals and consumers suffering from various disease states. I now work for JP Morgan Chase & Co where I simplify and enhance the core servicing experience for >80 million digital users through continuous experimentations.
When I am not working, you can catch me rewatching all the Marvel movies, closing my daily rings on my Apple Watch (streak of 500 days and counting), endlessly giving hugs and kisses to my dog Bruce, traveling into the unknown and looking up recipes that I hopefully will get around to testing!